How to request account deletion
To delete your 1ClickCafe account, send an email to help.1clickcafe@gmail.com from your registered email address, with the subject line "Account Deletion Request". Please include:
- The full name on your account
- Your registered email address
- Your registered phone number
We verify every request against the account on file before processing, and confirm once your account has been deleted — typically within 7 business days.
What gets deleted
- Your login credentials and profile information (name, contact details, address, education details)
- Uploaded documents (Aadhaar, photo, signature, certificates, etc.)
- Saved wishlists, notification tokens, and in-app chat history
What we retain, and why
Some records cannot be deleted immediately even after your account is removed, due to legal, accounting, and fraud-prevention obligations:
- Application and government-filing records, kept for regulatory and audit purposes
- Payment and wallet transaction history, kept for tax and financial-reporting compliance
- Referral and reward records tied to other users' accounts
These records are retained only as long as required by law and are not used for any purpose beyond compliance once your account is deleted.
Need help?
If you have any questions about your account deletion request, please contact us at help.1clickcafe@gmail.com.